Please plan to arrive any time after 4 pm.
Please plan to check out by 12 noon.
Late check out fees range from $50 to a full day accommodation rate. This is subject to availability on that same day.
Most reservations do not require pre-payment unless specified and require a credit card hold only.
Advanced Purchase: Our discounted advanced purchase rate requires pre-payment to reserve. This rate is also non-refundable should you cancel your reservation.
Pre-authorizations: A valid credit card in the name of the guest is required upon check in and will be authorized for the full room and tax per night plus a $50 per night incidental hold. Payment for your hotel room and any additional charges will be processed upon check out. If your reservation is pre-paid, a pre-authorization of $50 per night will still be required to cover any incidentals. Any form of debit or cash for the deposit is not allowed.
To cancel without charge, you must call 24 hours prior to your arrival date to avoid the charge of a 1-night room fee plus tax. If you do not show up for your reservation, your reservation will be marked as “no show” and you will be charged a 1-night room fee plus tax, and any remaining nights you have booked will be automatically cancelled.
Advanced Purchase reservations are non-refundable should you cancel your reservation.
Group Bookings - please check with your reservation/event coordinator for information.
3rd Party Booking- reservations must be cancelled through the 3rd party.
We require a valid credit card to book a reservation.
A credit card is required upon check in. Should you wish to pay with another credit card, the card holder must be present. Should you wish to pay cash, you can pay full room and tax, however, a pre-authorization of $50 per night will still be required to cover any incidentals. Any form of debit or cash for the deposit is not allowed.
Pets are permitted on our pet friendly floors at a cost of $35 plus tax per week. Please notify us in advance to ensure that we can reserve a pet friendly floor for you.
Parking is $15 plus tax per day in our gated parking lot. Some exceptions may apply.
Wi-Fi is free throughout the hotel and available to all.
Trio Restaurant, located on the lobby level, offers breakfast and evening dinner service daily.
Breakfast is not included with your reservation. We offer a made-to-order à la carte breakfast at Trio Restaurant at a great price.
We do not have any full cooking facilities, however our suites are equipped with a mini fridge, microwave, and coffee maker. Dishes, cutlery and toaster are available upon request.
Our housekeeping team is proud to provide daily tidy-over service. Full stayover service will be provided after the third night.
Playpens for infants are available upon request. Additional beds such as cots are not available.
We have coin operated laundry facilities on site. Laundry detergent is available to purchase in our Lobby Market.
We are a fully non-smoking, non-vaping property – please note there is a $400 fee for violation of this policy.
The Simon Hotel Sydney is located in the heart of downtown Sydney in the beautiful waterfront district.
We are located 13.7 km from the JA Douglas McCurdy Sydney Airport, a short 20-minute drive
